Welcome to Energi NEWPORT -

SAFETY & PARK RULES

SAFETY IS OUR NUMBER ONE PRIORITY AT ENERGI TRAMPOLINE PARKS!

We work with Right Directions, the UK’s leading leisure management safety consultancy who provide us with our Health and Safety training and ongoing support.

Our Arena and Reception teams have completed trampoline Safety Training, First Aid, AED and have undertaken a rigorous recruitment and selection process.

Our Arena team complete thorough safety checks every morning before we open.

Our Climbing Supervisors have completed a thorough training programme from the suppliers of the climbing walls – Entre-prise and an Adventure Activities Licensing Authority Qualified Instructor.

Our trampolines have safety netting underneath the beds to give an extra level of safety to our customers.

Following customer feedback, we have reviewed our Safety Briefing video and given it a friendlier and less dramatic approach.

We follow advice and guidelines from our Industry body, the IATP and the new BSi standards for Trampoline Parks.

Before jumping you are required to sign a waiver that informs and educates you of the potential risks of trampolining.
10 minutes before the start of your jump session you are required to watch an educational safety briefing video (see below) that teaches you about the park rules, how to control your bounce and how to jump safely amongst others.
Our Safety Marshalls are stationed at all core areas of the park throughout a jump session to ensure you are all safe and happy.

FULL RULES OF THE PARK

  • All Energi customers must have read and accepted our Terms & Conditions.
  • All instruction or requests from Energi staff must be adhered to immediately.
  • All jumping customers must have read and completed a valid Energi waiver before using the arena.
  • For customers under the age of 16, a waiver must be signed by a parent or legal guardian before you can jump.
  • Energi customers will be issued a session wristband and this must be clearly worn and displayed at all times.
  • All jumpers must be 2 years or older. 2 – 5 year olds must stay within the dedicated toddler zone and have a supervising adult with them at all times, with the exception of during dedicated Energi Toddler sessions when the park is for the exclusive use of under 5s.
  • Energi Trampoline Park requires that all jumpers under the age of 12 must be supervised in the Park.
  • Please do not use or attempt to use the trampolines while under the influence of alcohol or drugs. This is very dangerous and will not be tolerated.
  • No food or drink is permitted on the trampoline decking.
  • No mobile phones, jewellery, other sharp items of clothing or accessories should be worn while using the trampolines.
  • Please also ensure that your pockets are clear of loose items such as change and keys. We have lockers available to store all of these items.
  • Please be considerate of other customers, especially younger users.
  • It’s very important to be aware of those around you and appreciate that others may not be as experienced or confident on the beds.
  • Younger jumpers are advised to use our dedicated kids zones to avoid jumpers of different sizes obstructing one another.
  • Energi grip socks must be worn in the trampoline park.
  • All of our trampolines are designed to be used by one person at a time. It’s important to comply as two people jumping together can cause unpredictable bounces and increased hazard.
  • Always try to land on two feet and be aware of your own ability and competence. We want to see jumpers improve their skills and performing tricks but we ask that flips and somersaults are limited to one at a time.
  • Please ensure that while jumping between beds is part of the fun, no somersaults are attempted over the pads between trampolines.
  • We ask our customers to avoid running within the park and other boisterous activity which can lead to danger.
  • Please do not lay or sit on the trampoline beds. There are areas within the park for rest and the café when you are worn out.
  • The padding around our tramps and other impact absorbing material within the park is in place to heighten safety. Please do not attempt to interfere with or re-position. The same applies to safety nettings, these are in place to help protect users and should not be pulled, grabbed or moved.
  • All customers use the park at their own risk and although we do all we can to offer a safe environment any jumper with a current or previous medical condition or injury should seek medical advice before using the park.